New Roots 2019 Fresh Stop Market FAQS

What is your refund policy? New Roots is unable to refund share purchases. This is because once a share is ordered and the money is in the bank, we turn around and pay the farmer for the food they deliver.

Cancellation Policy? Every shareholder can cancel an order as long as it is cancelled before Friday at noon, the week before the market day.

What happens when you miss a pick up? Your share is donated to a family in need.